Your opinion on Truck Service

Which of our locations would you like to evaluate?
Region West, Erlenstraße 1-9, 56587 OberhonnefeldRegion East, Zum Wasserturm 78, 04626 Schmölln

1. Setting of appointments/mobility
Waiting time for workshop appointment
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Waiting time for order acceptance
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Duration for repair work
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Completion date reliability
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2. Assistance by our employees
Friendliness of our employees
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Reception in service area
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Order-taking dialogue
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Technical service
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Personal service
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Handling of individual problems
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3. Work performance
Quality of work performance
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Completeness of work performance
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Problem / complaint eliminated
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Consultation regarding expansion of order
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Mention of existing defects
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Cleanliness of vehicle
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4. Repair billing & vehicle handover
Transparency of billing
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Price / performance ratio
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Opportunity to clear up unanswered questions
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Compliance with agreed costs
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Do you intend to continue using our services?
YesNo

Was working with us generally a pleasant experience?
YesNo

What is the probability that you will recommend us to others? Please rate us from 0 (not probable) to 10 (highly probable).
(not probable) 012345678910    (highly probable)

Would you also like to use more of our services?
YesNo
If yes, which ones?

What would be the one thing that's important to you that we could do a little better?

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